Reliable Septic Tank Emptying, Cleaning & Sewage Treatment Plant Servicing
Blocked drains, foul odours, and costly repairs are often caused by neglected septic tanks or outdated sewage treatment systems. For residential and commercial properties not connected to the main sewer network, regular maintenance and professional installation of septic tanks or sewage treatment plants is essential.
At Drain Master UK, we specialise in septic tank installation, emptying, and servicing, as well as sewage treatment plant installation and repairs. From rural homes to large commercial sites, our tailored solutions ensure your wastewater is processed safely, efficiently, and in line with UK environmental regulations.
Serving Twickenham, Kingston, Surbiton, Richmond, and across South West London, our engineers are available 24/7 for emergency callouts and scheduled servicing.
With over 30 years’ experience, our services are trusted by homeowners, landlords, schools, hotels, and facilities managers.
From overflowing tanks to urgent blockages, our engineers are available day and night to keep your system safe.
We ensure your system is fully compliant with wastewater disposal standards, avoiding fines and legal issues.
We’ve installed and serviced septic tanks & sewage treatment plants for homes, rural properties, schools, and businesses.
Fixed-price quotes with no hidden extras. Full service reports for compliance, insurance & environmental inspections.
We provide a complete range of wastewater solutions for homes, rural properties, and businesses not connected to the main sewer system. From new system installations to emergency repairs, our team delivers expert services designed to keep your wastewater system safe, compliant, and cost-effective. With over 30 years of industry experience, we understand the challenges of maintaining off-mains drainage systems and offer tailored solutions to suit every property type.
We install, empty, and maintain septic tanks for domestic and commercial properties. Regular servicing prevents blockages, foul odours, and costly emergency repairs.
Our engineers use specialist equipment to ensure septic tanks are installed correctly, emptied efficiently, and maintained to the highest standards. Whether you need a new installation, routine desludging, or a full system check, we provide reliable solutions that extend the lifespan of your tank and protect your property from environmental risks.
Avoid overflow and system failure with scheduled servicing tailored to your property’s needs.
By booking in regular maintenance, you’ll avoid the stress and expense of unexpected breakdowns. We create flexible service schedules based on household size, usage, and local ground conditions, giving you peace of mind that your tank will remain efficient all year round. Our proactive approach helps protect both your property and the surrounding environment.
Our sewage treatment plant installations and maintenance services provide cleaner, more efficient wastewater processing. These systems meet strict environmental standards and are ideal for both residential and commercial use.
Unlike septic tanks, sewage treatment plants actively process and treat waste before releasing it into the environment. This makes them a highly sustainable choice for modern properties. We offer installation, servicing, and system upgrades, ensuring your plant meets Environment Agency requirements while keeping operating costs low and efficiency high.
If your tank is overflowing or your treatment system is failing, our 24/7 emergency service provides fast, professional repairs.
Our rapid-response engineers are fully equipped to handle urgent issues, from blocked pipes and damaged tanks to failing pumps and electrical components in treatment plants. We prioritise quick solutions that get your system back online while preventing further damage, saving you both time and money.
We work with landlords, schools, hotels, and multi-site businesses to deliver reliable septic tank and sewage treatment plant servicing contracts.
Our contracts are tailored to meet the needs of organisations managing multiple properties, ensuring consistent servicing schedules and full compliance. By centralising maintenance with one trusted provider, you can reduce downtime, streamline reporting, and ensure your sites all remain environmentally safe and legally compliant.
Our detailed reports help with inspections, insurance claims, and ensuring your system stays compliant.
We provide full documentation following every service, including digital reports with photographs, tank condition updates, and recommended next steps. This level of transparency supports property sales, insurance requirements, and local authority checks, giving you the assurance that your system is being managed responsibly and professionally.
A septic tank collects and separates wastewater, requiring periodic emptying. A sewage treatment plant actively processes and treats waste, producing cleaner, eco-friendly discharge that meets strict environmental standards.
It depends on occupancy, soil conditions, space for a drainage field, discharge location, and budget. We survey your site in South West London to recommend a compliant, cost-effective septic tank or sewage treatment plant sized to your needs.
Yes, but older systems may not comply. Direct discharge from a septic tank to a watercourse is not permitted; many properties upgrade to a sewage treatment plant. We advise on compliance and upgrades in line with Environment Agency rules.
Most domestic installs fall under Building Regulations and General Binding Rules. Some sites need planning permission or an Environmental Permit (e.g., sensitive locations or high flows). We handle guidance and paperwork for you.
Sizing is based on population equivalent (bedrooms/occupancy) and usage. Undersized systems cause odours and overflows. We calculate the correct capacity and future-proof where appropriate.
A drainage field (soakaway) disperses treated effluent into the ground. Suitability depends on percolation test results and space. We carry out soil/percolation tests and design compliant drainage fields where required.
Typically every 12–18 months, depending on tank size and usage. Regular desludging prevents blockages, foul odours, and costly repairs.
Most STPs need professional servicing at least annually plus periodic desludging. Service intervals vary by model and load; we offer scheduled plans to keep your plant efficient and compliant.
Avoid wipes, sanitary items, fats/oils/grease, solvents, paints, coffee grounds, harsh chemicals, and excessive bleach. These harm bacteria, block pipework, and cause failures—especially in treatment plants.
Most systems do not need additives if used and maintained correctly. Regular servicing and desludging are more effective for long-term performance and compliance.
Yes—most STPs use blowers or pumps and require a power supply. Quality units are quiet; correct siting and servicing minimise noise. We’ll advise on power, ventilation, and placement during survey.
Alarms indicate issues like high level, blower failure, or pump faults. Reduce water use and call us—our 24/7 engineers cover Twickenham, Kingston, Surbiton, Richmond, Barnes, Teddington, Chiswick, Hampton, Staines, and nearby areas.
Common signs: slow drains, gurgling, odours, high levels in the tank, frequent resets/alarms, pollution or pooling near the discharge point, or backing up. Contact us immediately for diagnosis and repair.
Yes—our engineers are available 24/7 for emergency emptying and wastewater repairs across South West London, including Twickenham, Kingston, Surbiton, Richmond, Barnes, Teddington, Chiswick, Hampton, and Staines.
We’ll check tanker access, hose run distance, ground conditions, buried services, and cover locations. If access is tight, we plan alternative methods to complete the job safely and efficiently.
Costs vary with tank size, access, and service frequency. We provide fixed-price quotes with no hidden charges and issue full digital service reports for insurance and compliance.
With correct installation and maintenance, tanks and STPs often last 20+ years. We supply reputable brands and offer servicing to maximise lifespan, efficiency, and compliance.
Yes—we run scheduled plans for landlords, schools, hotels, care facilities, and multi-site businesses, ensuring consistent maintenance, documentation, and legal compliance.
Absolutely. We provide design, installation, commissioning, and compliance support for new homes, rural properties, and commercial sites—delivering efficient, reliable systems from day one.
Yes—we service single domestic properties through to large commercial and educational sites. Our engineers manage rural homes, hotels, schools, and industrial wastewater systems across South West London.
Yes. Alongside septic and treatment plant services, we specialise in Grease Trap Installation & Servicing for restaurants, cafés, and commercial kitchens—preventing FOG from entering drainage or septic systems and keeping sites compliant.
Homes
Restaurants
Shops
Schools
Pubs
Gyms
Need septic tank emptying, installation, or servicing? Call our expert team now on 0208 893 9505 for fast, professional support. Whether you’re a homeowner, landlord, facilities manager, or business owner, we provide reliable solutions tailored to your property’s needs.
We cover Twickenham, Kingston, Surbiton, Richmond, Barnes, Teddington, Chiswick, Hampton, Staines, and across South West London, offering same-day emergency callouts and scheduled maintenance appointments.
Drain Master UK provides septic tank & sewage treatment plant services across South West London, including: TW1–TW20, W1–W14, KT1–KT24, SW13–SW15.
Our local engineers are highly experienced and fully equipped to deal with everything from routine septic tank emptying to complex sewage treatment plant installations and urgent repairs. By choosing Drain Master UK, you’ll benefit from:
✅ 30+ years of expertise in off-mains drainage systems
✅ 24/7 availability for emergency callouts
✅ Fully compliant, environmentally responsible solutions
✅ Transparent pricing with no hidden extras
Contact us today for professional wastewater services in Twickenham and beyond — keeping your property safe, compliant, and environmentally friendly.
Phone: 0208 893 9505 or Mobile: 07956 110288