Reliable Wastewater Management Across Twickenham & South West London
Blocked drains, foul odours, flooding, and even environmental fines are often caused by unmanaged fats, oils, and grease (FOG) or poorly maintained wastewater systems. Without proper management, these issues can disrupt businesses, damage property, and lead to costly repairs.
At Drain Master UK, we specialise in grease trap installation, grease interceptor cleaning, septic tank emptying, and sewage treatment plant servicing. Our tailored solutions are designed to help both homeowners and businesses stay fully compliant with UK water regulations and Environment Agency standards, while ensuring your wastewater systems run efficiently and safely.
We work with a wide range of clients, from restaurants, takeaways, pubs, hotels, and catering facilities that need regular grease trap maintenance, to schools, care homes, industrial sites, and residential properties requiring septic tank management or sewage treatment plant solutions. Our engineers provide installation, servicing, emergency callouts, and preventative maintenance to stop problems before they escalate.
With over 30 years of industry experience, Drain Master UK is trusted for reliable FOG compliance services, commercial kitchen grease management, and domestic wastewater treatment. Covering Twickenham, Kingston, Surbiton, Richmond, Barnes, Teddington, Chiswick, Hampton, Staines, and the wider South West London area, we offer 24/7 availability to keep your property protected and compliant.
From blocked grease traps to overflowing septic tanks, our engineers are on call day and night for rapid response and reliable solutions.
We help commercial kitchens and property owners stay compliant with UK water company regulations, FOG management standards, and Environment Agency guidelines.
Our services include regular inspections, tailored maintenance schedules, and expert repairs to keep your system running smoothly.
We provide upfront fixed quotes and full service documentation — ideal for property managers, landlords, and business compliance records.
We provide a complete range of wastewater management solutions for both residential and commercial clients. Each service is designed to keep your systems compliant, efficient, and cost-effective, whether you run a busy commercial kitchen or need reliable wastewater treatment for your home.
Commercial kitchens generate large amounts of fats, oils, and grease (FOG) that, if left unmanaged, can clog drains, cause blockages, and result in costly downtime. A properly installed grease trap system prevents this by capturing FOG before it enters your drainage system, protecting your business and ensuring compliance with UK water company regulations.
At Drain Master UK, we supply, install, and service grease traps of all sizes — from compact café units to heavy-duty grease interceptors for restaurants, hotels, schools, care homes, and food processing sites. Our regular servicing schedules and cleaning programmes help keep your kitchen hygienic, odour-free, and fully compliant with legal standards.
LEARN MOREA well-maintained septic tank is vital for properties not connected to the mains sewer network. Over time, sludge and waste can build up, leading to overflows, unpleasant odours, and potential environmental hazards.
Our team provides comprehensive septic tank services, including installation, emptying, desludging, cleaning, and routine maintenance. We work with both domestic households and rural commercial sites to ensure systems are safe, efficient, and environmentally compliant.
LEARN MOREFor properties that need a more advanced alternative to a septic tank, a sewage treatment plant offers highly effective wastewater treatment that meets strict environmental discharge standards. These systems actively process waste, producing cleaner, safer effluent.
At Drain Master UK, we handle installation, servicing, upgrades, and repairs for sewage treatment plants across South West London. Whether you’re replacing an outdated septic tank or installing a brand-new plant, we’ll ensure your system is efficient, reliable, and compliant with Environment Agency guidelines.
LEARN MOREBlocked grease trap? Overflowing septic tank? Sewage treatment plant failure? Our engineers are on call 24/7 to restore your systems quickly and safely. We provide a fast, discreet, and professional response across Twickenham, Kingston, Surbiton, Richmond, Barnes, Teddington, Chiswick, Hampton, Staines, and the wider South West London area — helping you avoid downtime, disruption, and costly repairs.
A grease trap (grease interceptor) captures fats, oils and grease (FOG) before they enter your drainage system. UK food businesses must manage FOG to prevent blockages and pollution, and your local water company or authority may require an approved grease management system (often a grease trap) to remain compliant.
Sizing depends on kitchen throughput, sink/combination oven discharge, and peak flow rates. We carry out a site survey and specify a correctly sized unit to meet water company guidance. Most under-sink units install within a day; larger in-ground interceptors may take longer depending on access and groundworks.
Most commercial grease traps need professional cleaning every 1–3 months depending on kitchen size and food volume. Regular servicing prevents odours, blockages and environmental fines. We can set up a tailored maintenance schedule for your site in South West London.
Common signs include foul odours, slow-draining sinks, gurgling, visible grease build-up in the trap, and recurring downstream blockages. These indicate the trap needs cleaning, seals may be worn, or flow rates are exceeding capacity. We can inspect, clean and reset service intervals.
As a rule of thumb, septic tanks should be emptied yearly. Busier households or commercial sites may need more frequent desludging. Routine maintenance keeps the system efficient, prevents overflows and supports compliance with Environment Agency guidelines.
A septic tank stores and partially breaks down wastewater before discharging to a soakaway or drainage field. A sewage treatment plant actively treats wastewater, producing cleaner effluent for safer environmental discharge. We can advise on the most suitable option for your property and install/maintain both systems.
If you produce hot food (restaurants, takeaways, pubs, hotels, schools, care homes), you must prevent FOG from entering the sewer. Your water company may stipulate a grease trap or equivalent FOG management solution. We survey, size and install systems that meet local requirements across Twickenham, Kingston, Surbiton and Richmond.
Yes. We issue service logs and waste transfer notes for grease and sludge removal, along with maintenance reports that support audits, landlord requirements and water company inspections.
Yes. Our engineers are available 24/7 across South West London to deal with overflowing septic tanks, blocked grease traps and sewage treatment plant failures. We respond quickly to minimise downtime and property damage.
Costs depend on system size, access and service frequency. Small domestic septic tanks typically need annual maintenance, while commercial grease traps require more frequent cleaning. We provide transparent, fixed-price quotes with no hidden extras.
Absolutely. We provide planned service schedules and contracts for grease trap cleaning, septic tank emptying and sewage treatment plant servicing, including service logs and waste transfer notes for compliance records.
Most STPs are powered (aeration/blowers/pumps) and require regular servicing and desludging to maintain treatment performance and protect components. We provide scheduled servicing, parts and repairs to keep your plant compliant and efficient.
Yes. We assess existing systems and can replace or upgrade to a compliant sewage treatment plant, improving discharge quality and reducing environmental risk. We’ll also advise on drainage fields and soakaway suitability.
Yes. We can carry out CCTV diagnostics and high-pressure water jetting to identify defects, clear blockages and protect your grease management and wastewater systems from repeat problems.
We advise on local requirements, Building Regulations considerations and discharge standards for treatment systems. Where external approvals are needed, we can guide you through the process and supply supporting documentation.
Yes. We supply and install grease traps, septic tanks and sewage treatment plants for new builds and upgrades, and provide ongoing servicing to keep your system running efficiently.
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Need grease trap installation or servicing? Require septic tank emptying or sewage treatment plant maintenance? Call our expert team today on 0208 893 9505 for fast, professional service. We cover Twickenham, Kingston, Surbiton, Richmond, Barnes, Teddington, Chiswick, Hampton, Staines, and across South West London, available day or night.
Drain Master UK provides grease trap, septic tank, and sewage treatment services across South West London, including: TW1–TW20, W1–W14, KT1–KT24, SW13–SW15.
Our specialist engineers are highly experienced and fully equipped to manage everything from grease trap installation and servicing to septic tank emptying and sewage treatment plant maintenance. Whether it’s routine servicing or an urgent emergency callout, we provide reliable solutions for both residential and commercial properties.
By choosing Drain Master UK, you’ll benefit from:
✅ 30+ years of expertise in grease trap, septic tank & sewage treatment services
✅ 24/7 availability for emergency blockages & wastewater issues
✅ Safe, effective, and fully compliant maintenance methods
✅ Transparent pricing with no hidden extras
Contact us today for grease trap and sewage treatment services in Twickenham and beyond, keeping your property safe, compliant, and fully protected.
Phone: 0208 893 9505 or Mobile: 07956 110288